Internet Access

via Wi-Fi/WLAN (Wireless)

In all our guestrooms as well as in all public areas of the Hotel you have access to the Internet via the hotel's wi-fi resp. wireless LAN. To register your device please connect to the wireless network „NeuHeidelberg-WPA“ and enter „Heidelberg28“ for the security on the Wi-Fi. Then you open the browser and follow further steps if requested.


You can check the status of your registration on our Wi-Fi at any time here:



To register an Android device on the Wi-Fi, you can also simply scan the following QR code:

The terms of use below apply to the use of our network and our Internet access.

Via Vi-Fi/WLAN (Wireless) - especially for the latest devices

Furthermore we also offer an additional wireless network "NeuHeidelberg-WPA-faster", which is optimized for newer devices. (In detail, only WLAN channels in the less busy 5 GHz range are offered and higher minimum requirements for the encryption used are mandatory.) The code for the security on the Wi-Fi is "Heidelberg28" again.
If your mobile device can see the wireless network "NeuHeidelberg-WPA-faster", you will benefit from using it.

via LAN-Cable (Wired)


In the hotel rooms you also have LAN connections at the desks. Access codes are not required for using the LAN port. A cable can be borrowed at the reception.

The terms of use below apply to the use of our network and our Internet access.

Terms of Use

We reserve the right to refuse Internet access at any time if guests interfere with other persons in the hotel or on the Internet.

Public Wi-Fi in Heidelberg

In cooperation with the Heidelberg University, the city of Heidelberg offers one of the largest urban WLAN networks in Germany at over 200 locations in the city.
Under the name "Heidelberg4You" everyone can enjoy a public and free WiFi Internet access after a short registration.

More information and locations at
: WLAN "Heidelberg4you"